Terms of service


These Terms of Service govern your use of the Lumio website and your purchase of products from Lumio. By visiting our website, placing an order, or otherwise using our services, you agree to these Terms.

1. Online Store Terms

You may use this website only for lawful purposes. You must not use our products or services in a way that violates applicable laws or the rights of others.

2. General Conditions

We reserve the right to refuse service, limit quantities, cancel orders, or restrict access to the website when reasonably necessary, including in cases of suspected fraud, abuse, pricing errors, or misuse of the service.

3. Product Information

We aim to describe and display products as accurately as reasonably possible. Product colors and appearance may vary depending on your device or display. We may update product information, availability, or specifications when needed.

4. Prices and Orders

Prices are shown in the currency displayed on the website and may change without notice. Placing an order does not guarantee acceptance. We may cancel or refuse an order if a product is unavailable, information is incorrect, payment cannot be processed, or we reasonably suspect fraud or misuse.

5. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information. You are responsible for reviewing your order details before completing checkout.

6. Shipping and Delivery

Available shipping options, charges, and estimated delivery timing are shown at checkout when applicable based on the destination and order. Delivery estimates are not guarantees and may be affected by events outside our reasonable control.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy. Please contact us before sending any return. If a return is approved, return instructions and the appropriate return address will be provided by email.

Refund Policy: https://lumioco.shop/policies/refund-policy

8. Third-Party Services and Links

Our website may include services, tools, or links provided by third parties. We are not responsible for third-party websites, content, or services that we do not control. Your use of third-party services may be subject to their own terms and policies.

9. User Content and Feedback

If you submit feedback, reviews, suggestions, or other content, you confirm that you have the right to provide it and that it does not violate applicable law or the rights of others. We may use feedback to improve our products and services.

10. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Privacy Policy: https://lumioco.shop/policies/privacy-policy

11. Errors and Omissions

From time to time, information on the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other content. We may correct such information and update or cancel affected orders when appropriate.

12. Prohibited Uses

You may not use the website to violate any law, infringe intellectual property rights, transmit malicious code, attempt unauthorized access, interfere with website security, collect personal information unlawfully, or engage in fraudulent or abusive activity.

13. Disclaimer of Warranties

To the extent permitted by applicable law, the website and services are provided on an “as available” basis. We do not guarantee that access will always be uninterrupted, secure, or error-free.

14. Limitation of Liability

To the extent permitted by applicable law, Lumio will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services. Nothing in these Terms excludes liability that cannot legally be excluded or limited.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful misuse of the website or violation of these Terms.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

17. Termination

We may suspend or terminate access to the website or services if these Terms are materially violated or if necessary to protect the store, customers, or other users.

18. Entire Agreement

These Terms, together with our posted policies, constitute the agreement between you and Lumio regarding use of the website and purchases through the store, except where additional terms are expressly provided.

19. Governing Law

These Terms are governed by the laws of the State of Montana, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your jurisdiction apply.

20. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised “Last updated” date. Your continued use of the website after changes take effect means you accept the updated Terms to the extent permitted by applicable law.

21. Contact Information

Questions about these Terms may be sent to:

Lumio
Email: lumioshopsupportt@gmail.com
Business address: 170 Morning Star Dr, Kalispell, MT 59901, United States